Terms of Service

Effective Date: May 27, 2026

These Terms of Service govern your use of offers.gosears.com and your submission of a request for Sears-branded air-duct cleaning, dryer-vent cleaning, or related services.

By using this website or submitting a form, you agree to these Terms of Service. If you do not agree, please do not use the website.

Website Operator

This website is operated by an independently owned and operated Sears Clean Solutions service provider. References to “we,” “us,” or “our” mean the local service provider operating this website.

Service Requests and Appointments

Submitting a form or selecting an appointment time constitutes a request for service. An appointment is not guaranteed until availability, service location, property eligibility, and appointment details have been confirmed.

We may contact you to verify your information, confirm the requested service, adjust scheduling, or obtain additional details needed to provide an estimate or perform the service.

The $99 Offer

Unless otherwise stated on the offer page, the advertised $99 promotional offer includes:

Air-duct cleaning for up to 10 vents

One dryer-vent cleaning

Unlimited duct trunks

Unlimited return vents

Furnace inspection

Additional vents are $20 each.

The offer is subject to service-area eligibility, appointment availability, system accessibility, property conditions, and inspection. Additional services, equipment, repairs, treatments, difficult access, multiple systems, or work outside the advertised offer may result in additional charges.

Any additional recommended work and applicable pricing should be explained before that additional work is performed. The offer cannot be combined with other discounts unless expressly stated.

Estimates and Final Pricing

Prices displayed on this website apply only to the services and conditions specifically described. Final pricing and eligibility may depend on the property, number of vents or systems, accessibility, system condition, requested work, and other relevant circumstances.

You are not required to purchase additional recommended services merely because you requested the advertised offer.

Cancellations and Rescheduling

If you need to cancel or reschedule, please contact us as soon as reasonably possible. Appointment availability may change, and a requested replacement time is not guaranteed until confirmed.

We reserve the right to reschedule or cancel an appointment because of technician availability, weather, safety concerns, service-area limitations, equipment issues, inaccurate booking information, or other circumstances beyond our reasonable control.

Communications

By providing your contact information, you authorize us to contact you regarding your inquiry, estimate, service request, or appointment by telephone or email.

If you separately check the SMS-consent box, you also agree to receive text messages concerning your service request and appointment. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Consent to receive text messages is not a condition of purchasing any product or service.

Acceptable Website Use

You agree to use this website only for lawful purposes. You may not:

Submit false, fraudulent, or misleading information

Attempt to interfere with the website’s operation or security

Use the website to impersonate another person

Copy or commercially exploit website content without authorization

Use automated systems to misuse forms, booking tools, or communications

Intellectual Property

The website’s text, graphics, logos, photographs, design, and other content may be protected by trademark, copyright, or other intellectual-property laws. Nothing on this website grants permission to use Sears trademarks or other protected material except as expressly authorized.

Third-Party Services and Links

This website may use or link to third-party scheduling, communication, analytics, payment, mapping, or other services. We are not responsible for the content or independent practices of third-party websites.

Website and Service Disclaimer

We attempt to keep website information accurate and current, but errors, omissions, availability changes, or technical interruptions may occur.

The website is provided on an “as available” basis to the extent permitted by law. We do not guarantee uninterrupted website access or that every property, system, or requested service will qualify for the advertised offer.

Nothing in these Terms limits any warranty, remedy, or consumer right that cannot legally be limited.

Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential damages arising solely from your use of, or inability to use, this website.

Any responsibility relating to services actually performed will be governed by the applicable service agreement, invoice, warranty, and non-waivable consumer-protection laws.

Privacy

Your use of this website is also subject to our Privacy Policy, available at:

https://offers.gosears.com/privacy

Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms or a service request, contact:

Sears Clean Solutions – Local Service Provider
Phone: (888) 852-7977
Website: offers.gosears.com

All Sears Clean Solutions franchise locations are independently owned and operated.