Effective Date: May 27, 2026

This Privacy Policy explains how the independently owned and operated Sears Clean Solutions service provider operating offers.gosears.com (“we,” “us,” or “our”) collects, uses, and protects information submitted through this website.

Information We Collect

We may collect information you voluntarily provide, including:

Name

Telephone number

Email address

Service address

Appointment information

Details about requested services

Information provided during calls, emails, text messages, forms, or online conversations

We may also automatically collect limited technical information, such as your IP address, browser type, device information, referring website, pages visited, and website interactions through cookies and analytics technologies.

How We Use Your Information

We may use your information to:

Respond to your inquiry or service request

Confirm availability and schedule appointments

Provide estimates and requested services

Send appointment confirmations, reminders, and service updates

Respond to questions through phone, email, SMS, or automated conversational systems

Improve our website, advertising, customer service, and operations

Prevent fraud and comply with legal obligations

SMS Communications

If you provide your telephone number and expressly consent to receive text messages, we may send messages concerning your service request, estimate, appointment, scheduling, and related customer-service communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. Consent to receive text messages is not a condition of purchasing any product or service.

Mobile information, SMS consent records, and text-message opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that assist us in delivering communications and operating our business, subject to appropriate restrictions.

How We Share Information

We may share information with:

Service technicians and locally operated service providers needed to fulfill your request

Technology, scheduling, CRM, communications, analytics, advertising, and website-service providers

Sears-affiliated organizations when necessary to process or fulfill a Sears-branded service request

Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or prevent fraud

A successor organization in connection with a merger, sale, restructuring, or transfer of business assets

We do not sell your mobile information or SMS opt-in consent for third-party marketing.

Cookies and Analytics

We and our service providers may use cookies, pixels, analytics, and similar technologies to operate the website, understand website activity, measure advertising performance, and improve the customer experience. Browser settings may allow you to limit or disable cookies, although some website functions may not operate correctly afterward.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

Children’s Privacy

This website is intended for adults seeking home services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You may:

Reply STOP to discontinue text messages

Use the unsubscribe link in promotional emails

Third-Party Websites

This website may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

For questions or requests concerning this Privacy Policy, contact us at:

Sears Air Duct Cleaning – Local Service Provider
Phone: (888) 852-7977
Website: offers.gosears.com

All Sears Clean Solutions franchise locations are independently owned and operated.

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